Contact & FAQS

1. Question: Can I track my order status?

Yes, you can track your order status. Once your order is shipped, we will send you a confirmation email with a tracking number. You can use this number to monitor your package's journey until it arrives at your doorstep.

2. Question: Do you offer free shipping?

We do offer free shipping promotions from time to time. To stay updated on our current shipping offers, sign up for our newsletter or follow us on social media.

3. Question: What is your shipping time for domestic orders?

For domestic orders, our standard shipping typically takes 7-10 business days. 

4. Question: Can I change or cancel my order after it's been placed?

We process orders quickly to ensure prompt delivery. If you need to make changes or cancel your order, please contact our customer support team immediately. While we'll do our best to assist you, changes may not always be possible if the order has already been processed.

5. Question: What payment methods do you accept?

We accept major credit cards such as Visa, MasterCard, American Express, and Discover. Additionally, we support payments through PayPal for added convenience and security.

6. Question: How often do you release new collections?

We strive to keep our inventory fresh and exciting. New collections are launched seasonally, and we also introduce limited-edition items and collaborations throughout the year.